Privacy policy.

Last updated: October 2025

At Storylines Creative Co, your privacy matters. This policy explains how we collect, use, and protect your personal information in line with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

Information we collect

We may collect:

  • Your name, email address, and contact details when you complete a form or contact us.

  • Business information you share during a consultation, project, or questionnaire.

  • Website analytics data (such as IP address, browser type, or pages visited) via tools like Google Analytics.

  • Email engagement data from our newsletters (such as opens and clicks).

How we use your information

We use this information to:

  • Communicate with you about enquiries, projects, and services.

  • Deliver and improve our marketing services.

  • Send you updates, resources, or offers if you’ve opted in.

  • Comply with legal or regulatory obligations.

We will never sell or rent your personal information to third parties.

Cookies and analytics

Our website uses cookies to help us understand visitor behaviour and improve your experience. You can disable cookies in your browser settings if you prefer.

Storing your information

We store information securely through reputable cloud platforms and take reasonable steps to prevent unauthorised access, misuse, or loss. Access is limited to authorised personnel only.

Third-party services

We use trusted third-party tools such as Squarespace, Google Workspace, HubSpot (or equivalent), and Google Analytics. These services may store data on servers outside Australia, but all comply with international privacy standards.

Access and correction

You can request access to, or correction of, your personal information by contacting us.